Terms of Sales

The gîtes are rented for a minimum of 5 nights in high season and for a minimum of 4 nights the rest of the year. Only the Coquelicot gîte can be rented from 3 nights all year round.
For more flexibility, the arrival day can be any day of the week depending on availability. They can be reserved on request for a weekend of 2 or 3 nights during the off-peak period, call us to make your reservation.

A deposit of 500 € will be taken on your arrival and will only be used in the event of damage caused to the bastide during your stay. It will be returned to you on your departure after the exit inventory. For groups, the deposit is 1000 euros per gite and 1000 euros for the common room.

The guest roomscan be booked from 2 nights to give us time to get to know you better, with a decreasing rate from 4 nights.

The tenant is responsible for all damages caused by him. He is required to be insured by an insurance contract for his civil liability. He will make the lodging or the room perfectly clean, dishes done, all garbage cans removed.

Arrival time / departure time
Your room or gîte will be available at reception from 5 p.m.
On the day of your departure, you must vacate your room/gîte no later than 10 a.m.

It is recommended to use the "Comments or additional information" box on the booking form to advise of your estimated time of arrival, particularly if it is late.

Payment conditions : when booking, we take the credit card information which will be used to pay for your stay without taking anything. Your reservation will only be definitively confirmed after this step .
For the gîtes, 2 days after your reservation, you must have sent us the contract by email, initialed on each page and signed on the last page with the mention "read and approved".
For gîtes and bed and breakfasts, 2 days after your reservation, we will charge 30% of the amount of your stay from your bank card, with a minimum of €80, or else you will have sent us the equivalent sum by of payment chosen (bank transfer, holiday vouchers, checks).

Balance : The balance of your stay will be paid at the bastide by direct debit from your credit card or the chosen means of payment.

Payments must be made in priority with a Visa or Eurocard/Mastercard bank card remotely or by bank transfer directly to our account (ask us for a bank statement in this case). Your credit card details will be encrypted with up to 128-bit SSL (Secured Socket Layer) protocol.Your credit card details will not travel over the internet unencrypted.

Cash payments are accepted on site.
Any extras that are not explicitly included in the rates will be payable directly on site.

Billing currency
Your account will be debited in euros (€).

Cancellation conditions and fees
It is advisable to cancel as soon as possible once the cause for cancellation has arisen.
• If you cancel at least 91 days before your arrival, no cancellation fees will be taken.
• if you cancel between 90 and 31 days before your arrival and we are unable to re-let your gite or your room, you will be charged 30% and not refunded, with a minimum of 80 €.
• If you cancel between 30 and 15 days before your arrival and we are unable to re-let your gite or your room, 50% of the reservation is invoiced and non-refundable, with a minimum of 80 €.
• If you cancel less than 14 days before your scheduled arrival and we are unable to re-let your gite or your room, or in the event of a no-show, 100% of the reservation is charged and non-refundable.

Cancellation following Covid 19: if you have to cancel because there is a period of confinement or because you have been contaminated in the 8 days preceding your arrival, you can cancel without any charge on medical certificate.

In the event of cancellation, if you have paid online for all or part of the reservation, this amount will be returned to you after deduction of the cancellation fees explained above.

The rates are displayed without VAT, as La Bastide du Claus is not subject to it.
Gîtes: the compulsory tourist tax, per night and per person over 18 years of age, is to be added according to the legal rate in force (€1.10 per person and per night in 2022 for gîtes). It is already included in the price of the guest rooms.The tourist tax is a local tax that the owner pays to the Public Treasury on behalf of the municipality of Cruis.

Legal Notice

This site is published by Bruno Rastier, owner of the Bastide du Claus.
Director of publication: Bruno Rastier
The website is hosted by Elloha.

Respect for privacy
The user is informed that during his visits to the site, a cookie may be automatically installed on his navigation software. A cookie is an element that does not identify the user but is used to record information relating to the navigation of the latter on the website. The user can deactivate this cookie via the parameters appearing in his navigation software.

La Bastide du Claus, as data controller, collects and processes personal data for the purposes of managing reservations and customers, for billing and payment purposes and to carry out its commercial actions and satisfaction surveys. .The data is only intended for the Bastide du Claus. You have the right to access, rectify and delete personal data concerning you and you can oppose the processing of your data. To exercise these rights, simply write to us at the following address:
The Bastide of Claus
04230 Cruis
(CNIL host declaration in progress)

Accuracy and Limitation of Liability
Every precaution has been taken to ensure the accuracy of the information on this website. However, some of this information from third-party organizations should be taken solely as a guide, and the publisher of this site declines all responsibility for any changes that may have been made to the said information without its having been notified and without it being able to pass them on to the site, as well as to the accuracy of this information in the event that it turns out to be erroneous without it having been able to verify it.

Intellectual property
The photographs contained in this site are protected.
Photo credits: Bruno Rastier, Peter and Béatrice Gruber, Gites de France 04 Departmental Relay / Gilles Ehrmann / Gilbert Mathieu / Tourism Development Agency (Ph. Leroux)

The activity of the Bastide du Claus is managed by the micro-enterprise La Bastide du Claus - Vitaverde , / Bruno Rastier, SIRET: 845 185 131 00016.